Política de envio

Thank you for shopping with Jeedent. Please review our shipping policy below for detailed information regarding order processing, shipping methods, delivery time, and related conditions.

Shipping Origin

All orders are shipped from China.

Prices are tax-exclusive.

P.O. Box addresses are not supported.

Expedited shipping is not available.

Shipping Destinations

We offer international shipping to selected countries and regions. Shipping availability depends on the destination country and local regulations.

Shipping Restrictions

We do not ship to P.O. Boxes, restricted countries, or unsupported regions.

If we are unable to ship to your location after an order is placed, we will contact you promptly.

Order Processing Time

Processing Time: 1–3business days (Monday–Friday)

Order Cut-off Time: 17:00 (GMT+8, China Standard Time)

Orders are processed on business days only, excluding weekends and public holidays.

If an item is temporarily out of stock, we will notify you as soon as possible regarding the shipment status.

Shipping Methods

DHL Express is our primary shipping carrier.
In certain cases, alternative carriers may be selected to ensure successful delivery based on destination country regulations.

Customers may contact support before ordering if they have specific requirements.

Estimated Delivery Time

Estimated delivery times are calculated from the shipment date and may vary by destination:

Shipping Methods	Country/Region	Delivery Time
DHL Express	United States & Canada	7–15 business days
DHL Express	Europe	8–18 business days
DHL Express	Asia (Japan, Singapore)	6–10 business days
DHL Express	Middle East	10–20 business days
DHL Express	South America	7-15 business days
DHL Express	Other regions	10–25 business days

Delivery times are estimates and may be affected by customs clearance, weather conditions, or other unforeseen factors.

Shipping Fees & Free Shipping Policy

Jeedent provides free shipping for orders over USD 129,S10 fee on orders under USD 129. However, customers in certain remote areas may need to pay a portion of the additional shipping cost. We work with DHL to ensure your package arrives on time.
Orders below USD 129 will incur a shipping fee, which will be calculated and displayed at checkout based on destination and order weight.

Please note: – Canceling items, combining orders, or changing the shipping address after checkout may affect free shipping eligibility.

Customs Duties & Taxes

Import duties, taxes, and customs clearance fees (if applicable) are not included in the item price or shipping cost.

These charges are the responsibility of the recipient and must be paid in accordance with local regulations.

Shipping Delays

While we strive to deliver orders within the estimated timeframes, delays may occur due to factors beyond our control, including customs inspections, logistics disruptions, or force majeure events.

If your shipment is significantly delayed, please contact our customer support team for assistance.

Contactar-nos

If you have any questions regarding shipping, please contact us at:

sales@jeedent.com